Verizon Wireless disables MP3s on VX8100

Jan 09 2006 - 05:11 PM ET | Verizon Wireless

Late last week word broke across the web that the LG VX8100 coulnd't play MP3 files after receiving the software update to use V Cast Music Downloads. Verizon Wireless commented on the issue during a call with MobileTracker on Monday afternoon.

A spokesperson confirmed that after a software update to launch V Cast Music Downloads, the LG Vx8100 will no longer be able to play native MP3 files. However, it was also confirmed that customers that want their phones updated will be sufficiently warned to that effect. Windows Media Player 10 converts MP3 files to WMA files before transferring them to the phone, but that leaves out users of other operating systems who cannot use the application.

The reason for disabling the native MP3 player was cited as a user experience issue--having two players would be confusing for the user. When asked if it was technically possible to integrate both features (WMA and MP3) into one player, Verizon Wireless said that it was. It's possible another update in the future will make this happen, but we didn't get a definitive answer other than it was technically feasible.

According to Verizon Wireless, Microsoft had no bearing on the decision.

Comments from readers


Timothy Colburn Jan 09 2006

If it's possible, then why the H*LL didn't they do it to begin with?! I hate their standard software on the newer vcast phones! The software ruins the phone's potential and the software and interface is what used to make the phone stand out from another. Now they are all the same except the outside looks...


JuJu Bee Jan 09 2006

What a fag you are timothy!


Ben Dover Jan 11 2006

The UI is standardized to make it easier for sales reps and technicians. It is much easier for reps to learn to use ONE menu system than it is to learn 20 different UI's from 10 different manufacturers.
Therefore, better support.
You dont have to choose Verizon. It is a free country.
Just remember, the grass is not always greener on the other side.


Jon Gales Jan 11 2006

I think people are making it a bit deal because is it would have been easy to include one music player that supported different formats. Sort of like how Windows Media Player 10 can still play MP3 files or iTunes can play MP3/AIFF/AAC/WMA/ETC. It's all about usability--sure keep the same menus, just make don't make me change. Turning off MP3 compatibility just for the sake of turning it off doesn't make sense. MP3 is a great format because it's universal.


Mike Rotch Jan 11 2006

I agree with Timothy, Ben, and Jon. I don't think that they should have the same interface, but yes, it is easier on the techs. And I agree with Jon. They really should have changed the format. I don't see how it could be confusing to a user. The phone shouldn't have 2 different players, just one that plays different formats. How is that confusing?


Bob Feb 14 2006

I think Verizon needs to re-think there standardized menu format.

I recently bought a Motorola V3c
and I cant even program my soft keys

Is there a way to get rid of there standardized Menu format?


Hawk Feb 24 2006

LG VX8100 has a built-in mp3 player which has a superior interface than the crappy VCast player. I'll tell u how to turn it on below. The reason VZW disabled it is to control what content we put into the phone. Basically, they don't want us to play our own mp3 songs from miniSD card because then they wouldn't be able to make any money off selling crappy VCAST service, songs, ringtones, PIX, and FLIX. They are like the spoiled Big Brother. If it wasn't for better coverage, I'd never go with them. They are just too expensive and have poor service offerings.
The built-in mp3 player is cool because it has an equalizer with repeat/repeat all/shuffle function.

BTW, VX8100 has speakerphone function and you turn it on by pressing and holding CLR button for 1 sec. They don't tell you this on the lame manual

This is what you do to turn mp3 player on:
-Click MENU
-Just type 0000000 (7 zeros)
-You'll enter hidden master control
-Scroll down to "11.Music Setting"
-You'll see MP3 Disable/Enable. Switch to Enable
-Now your phone is mp3 player is on. To turn it off, just go back and click on Disable.
-When mp3 is turned on, a new folder called MY MP3 appears under GET TUNES & TONES folder. That folder points to any mp3 file you have in the miniSD card. You can't store mp3 songs in the phone because VZW disabled it. Nonetheless, you can put all the mp3 songs you want in your miniSD card.
-Assuming you have mp3 songs in your miniSD card, close the phone and press and hold the PLAY button 2 seconds. MY MP3S screen will show up with all your mp3 songs. Scroll to whatever song you want and press PLAY again
-Note that if you enable the mp3 player, you will can no longer use VCAST player with the PLAY button on the front display screen. You can still play VCAST player from My Music so it's still there. You'll soon find mp3 player is much better looking and has more features than VCAST player

mp3 player functions:
-When you play a song, you'll see an equalizer come up. This is really cool and you can show off to your friends. You can change/toggle the equalizer setting (STEREO, POP, ROCK, JAZZ, CLASSICAL, FLAT) by pressing the left bottom microphone button
-STOP = Camera button
-Play, Pause, Fast FWD, Rewind buttons are in the front

To access more mp3 features, you have to flip open the phone:
-Right button above END button controls SHUFFLE, REPEAT ONE, REPEAT ALL
-Left button above SEND button controls MUTE/UNMUTE
-Main button pad controls Play, Pause, Fast FWD, Rewind buttons, scroll songs
-CLR button is speakerphone but you must hold and press it 1 sec to enable it before you play songs. You'll hear your mp3s in stereo quality

To transfer mp3 songs, you'll need:
-miniSD card reader (CompUSA sells small USB reader by IOGear for $10. At Bestbuy and Circuit City, you'll pay more $20-$22 for SanDisk brand. Not worth it)

Transferring files into miniSD:
-Insert the miniSD card into your PC via USB reader and put your mp3 songs into MY_MP3 folder
-Additionally, you can put any .jpg and .gif into MY_PIX to use as your screen image
-You can also put videos/movies into MY_FLIX but you must convert it first using a shareware program

For details, go search the web. I'm too tired to type. I've been spending days learning everything I told you so far. Once you can use your own songs, movies, and pictures, you'll thank me for this post. Good luck everyone and when I figure out how to put in my own ringtones, I'll post again. Before, you could use mp3 songs as ringtones but the Big Brother disabled it or something as I can't do it. Wish me good luck finding how to do it and if you figure it out, please post it for all of us.
-Hawk


Mark Mar 03 2006

Hawk - GREAT description to get mp3 player "unlocked". Thanks a bunch! Works like a charm except for the "press and hold the PLAY button 2 seconds". When I do that I get "No Songs Found" Bur when I open the phone all mp3 controls are there. Go figure Thanks again


MavricK Mar 05 2006

My phone doesn't go to 11....only goes to 10...go figure


Edward Gooberman Mar 10 2006

If u go to Menu>settings and tools>Tools>Shortcut key>Play Key and select MY MP3s it makes it so when u hold down the from play key it plays whats in ur My MP3s folder


Pete Mar 12 2006

Hawk, I was doing web searches to find work arounds for the insane VCast problems when I found your posting. Great write up! I can't thank you enough. You've saved me and any others who are fortunate to find your posting from many days of frustration.


Paul W. Apr 02 2006

Hi everyone,
Thanks for the informative posts about the vx8100. I am now playing mp3s on my vx8100. However, the phone does not recognize all of the mp3s I transfered to my minisd card. Not sure why. Any suggestions how to fix this problem?


Paul W. Apr 02 2006

Hi again,
I solved my own problem. If the file name of the mp3 is too long, the vx8100 will not recognize it. I shortened the file names of the mp3s and all were recognized.
Take care.
Paul


Breanne Apr 11 2006

Hi Hank! I don't see any music setting. How do i enter hidden master control? I really have now clue about all these. I would really appreciate it if anyone can help me out. Thanks in advance.


Snapper Fish Apr 14 2006

Like the competition Verizon is pure evil. They have crippled the power of this great phone due to greed. This is typical american business style. Cant these companies find creative ways to bring in revenue while celebrating this amazing technology? Verizon has ruined this experience. I removed VCAST from my account before I even tried it. I have unfortunately had to take the time to hack this phone using the many methods described on the internet. No thanks to Verizon I now have this phone's capabilities re-enabled. Does it get any worse than Verizon Wireless?


scott Apr 27 2006

how can i change the red outlines on the screen, themes change but red stays, anyhelp. thanks for all the post.

scott


h4X0r May 03 2006

Hey.. i was wondering if it is possible to use ur mp3 songs as ringtones on my VX8100.. my mp3 is working fine i just cant get it to use it as a ringtone.. maybe it just wont work i dont know.. any answers??? email me...


h4X0r May 04 2006

Hi,
I solved my own problem. This is what I do to turn my mp3 in to ringtones y use BitPim 0.8

so mi next ? is videos and games any one.........


Omar May 11 2006

Hey h4X0r, I was wondering if you could elaborate on how you did the ringtone thing with the VX8100. I am experiencing the same problem and it would really be helpful. Where do you get BitPim 0.8 and how do you use it on the phone? I don't have any data transfer hardware so I don't know how'd get it on my phone (where could I get that hardware if i needed to?)

Please help! Thanks


gasser May 14 2006

Hawk, thanks for your excellent HOWTO. I have since discovered that if you go to >Tools >Shortcut Key >Play Key, you can set if from "My V CAST Music" to "My MP3's".

This enables the outside play button to work with your MP3s.


deena May 18 2006

HELP! How can I get ringtones on my Motorolla V3c (Verizon). Please help. Thanx


MaD @ VeRiZoN May 18 2006

Thanks for the help from all...helped alot...Verizon Wireless does have the best service and phones, but they try to skeem on their customers...they handicap every feature the phone comes with...NEXT will be how to 'unhandicap' the bluetooth so we can get object exchange and just not headset...I would try to leave Verizon Wireless but Im on a family plan under my dad.


Brian G May 22 2006

With a name like "JuJu Bee", ya probably shouldn't call anyone a fag. It's even funnier that the next post is from "Ben Dover"you folks should all get together for a big gay orgy.


Diggler May 26 2006

The newest version of vx8100 will allow you to open the mp3 capability, but will not create a my_mp3 folder on your mini sd, therefore, you must BUY more stuff (software and music package) for your pc, and covert the files.
v-cast sucks


AskEdz May 29 2006

Hawk and Edward, thank you! This worked fine. I now have MP3. I was thinking of returning the phone if it were not for your info. Thanks again.


purerock Jun 05 2006

yes


purerock Jun 05 2006

Heck thanks for the help. It took me 3 trips to the store and 3 hrs wait to find out they are untrainable monkeys.
now I do't need to buy an IPOOP! (Ipood).


Sparkster Jun 13 2006

Awesome, thanks a million.
Go to http://www.bitpim.org/ for making mp3 ringtones- it's practically a hobby for me now. Look up "Audacity" if you need a good wav/mp3 editor. One more tip- run your audio out from your dish/cable to your mic/line in on your pc to make some awesome showtune rungtones.


frank Jun 28 2006

I am using a Mac with card reader for th SD disc. When I copied MP3s to My MP3s folder it only shows 1 song title on the Mac. When its in my phone it shows up with two song titles for the same song 1 has a ._ at the begining and it will not play the other without the ._ will play fine. Does anyone know how to fix this? Thanks


Ord Jun 30 2006

That worked for my 8300 as well


Turdburgler Jul 16 2006

I just found the sweetest thing ever go to

http://forums.mobiledia.com/topic30807-0-asc-50.html

this guy tells you how to make perfect ringtones for your vx8100

Try it Its sweet


Turdburgler Jul 16 2006

his name is SysOp-X
Its in his second article on the page


Bryan Jul 27 2006

so i dunno if you all have any info on the samsung sch a 990 it's pretty new but i picked one up and would like to do a few things my gsm buddies are doing with bluetooth but verizion blocked the ability to connect to other phones. is there a way around that? also the lady at the store told me there is still a way to use my music as ringtones but she's not alowed to tell. e mail me with any info at chesstariam@aol.com
thanks


Rebecca Aug 03 2006

paul H. -- you rock, I was having probs converting, till I read your post Thanx


Rebecca Aug 03 2006

paul W. -- you rock, I was having probs converting, till I read your post Thanx


Fiko Aug 10 2006

CAN SOMEONE HELP ME???
I PUT A VIDEO ON MY LG VX8100, BUT WHEN A PLAY IT, LOOKS VERY SLOW. WHY IT DOES THAT? AND WHEN A PASS MY MP3 SONG TO THE PHONE THE 85%DOES TAKE IT. PLEASE CAN SOME HELP ME??


Ryan Aug 12 2006

Does anyone know how to use the mini sd card for custom ringtones. I am tired of paying for ringtones. Thanks


Sharky Aug 24 2006

Well i have a problem with my LG8100 i'm still new at this but i was just wondering what type of file it must be in order for the video's to work (i wanted to buy a 1gb one for videos) but i haven't figured out a way to make it work for videos can some one please tell me a way to put videos/epidsodes onto my cell (it's pissing me off) thx again just give me a some tips thx again


person Sep 04 2006

i was wonderin if you can put videos on the lg 8100 help would be prety sweet peace


bob h Sep 17 2006

Hawk, tried your deal on the Mp3's and it shows the folder now, but I will test some and let you know.

Thanks, u'r my hero bro!

BB


RPrado Oct 27 2006

Ok, with the latest software from Verizon, you can no longer play MP3's on your VCAST compatible phone. You can ONLY use WMA's. Another WONDERFUL present from Microsoft and Verizon. 2ndly, you CAN use 20-30sec clips of MP3's converted by BitPim to use as ringtones, they are stored on the phones memory, NOT the Mini SD card.


RPrado Oct 27 2006

Videos need to be converted into 3ggp or 3ggp2 format. I have a 1gig card and put a couple full length movies on there no problem...Quality isn't great, but it keeps my 11yr old occupied when we're waiting in line at the store.


RKR Oct 30 2006

I tried everything listed as I worked my way down the list, nothing worked until I read RPrado's post about "WMA" files. I have some music files in WMA format on my laptop. I copied them onto my mini SD card in the "MY_MUSIC" directory that was appearntly created by the phone.
The phone found the new songs along with the other songs I stored on the phone before buying the new card.

Thanks to all for your help. Verizon SUCKS!

Rick


KR Oct 30 2006

I should add that I am listening to them as I type.

Rick


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